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SARAH GONG
Introduction
Cyberpatient ER
Centre for Digital Media, Industry project, 2019.
For medical students and medical professionals who have to train for emergency situations, Cyberpatient ER is a 3D simulation that emphasizes the practice of effective team communication.
Unlike other similar products, Cyberpatient ER offers an online multiplayer simulation that prioritizes voice chat to practice effective communication while completing various actions in an emergency room setting.
This product is a part of Cyberpatient series.
Client:
My contribution
My contribution
User experience design, instructional design (check here),
product management, art support (2D & 3D)
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Ensuring milestones and key deliverables were accomplished on schedule by participating in organizing Sprints, daily stand-up, Jira, and Kanban board.
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Led in conducting user research via survey, field research, interviews, focus groups, and usability tests.
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Designed the users’ experience, including journey maps, decision tree, user flow, wireframes, and multiple formats of prototypes (e.g., paper, LEGO, role play, clickable XD prototypes).
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Led user testing and interpreted the feedback for key stakeholders, as well as creating testing protocols, reports and documentation.
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Collaborated with designers to create UI elements, and character assets with Adobe Photoshop, Illustrator and XD.
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Self-taught 3DS Max skills, modified 3D assets, and cooperated with developers to create animations in Unity.
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Contributed to the creation of the promotion video: planning, interviewing and video shooting.
Lessons Learned
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Medical knowledge
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Traditional simulation VS. online simulation
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Closed Loop communication
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Water-gile
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User experience in a multiplayer simulation
Lessons learned
CyberPatient ER Simulation
Our team was practising with medical students in the Simulation Lab at the British Columbia Children's Hospital, Canada
Process
User journey
Team
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